I want a one page certificate of Guarantee to have the following statement
' "if you are dissatisfied with the service you have received, and you have brought this to our attention and we have failed to address your concerns, then we will gladly continue the management of your property for the next three months free of management fees."
This is for prospective Property Owner's business so the target audience is open.
I want this certificate to be a professional, formal and official design
I am updating my request because would prefer to be called "customer satisfaction Guarantee"