Tell us a bit about who you are and the people you reach
AskAny is a question and answer site. Some users sign up and create a page about any topic they like. It could be what they are an expert at, or their job, or a hobby, or anything. Then other users can go to that page and ask them questions. Target audience is very broad. Users will be generally more outgoing and open to sharing than the average.
What industry do you think your business is most related to?
You can see my current (engineer-created) design. I like the logo and have had no complaints about that. But I have had many people tell me the design "needs to be better." When I ask for specifics, I get few responses. People don't like it, but they can't tell me what they would like better.
I need something that looks 2016 and professional. Keep the logo, but forget about the banner image and colors as I don't care about those.
I like the current design. But no one else seems to. So I don't think I can help much here. I will be putting the best designs in front of other eyes for feedback.
I do not want html/css. I just want a design. I will implement the html/css. So just work in Photoshop or whatever you like. Hopefully that makes it much easier for you. Stick to standard fonts or Google's Open web fonts for text.