We provide customised training and consulting solutions that are creative, dynamic and that motivate individuals to improve performance.
Facilitrain specialises in the delivery of training and consulting in:
• Customer Service
• Telephone Techniques
• Communication techniques
• Instructional Design for in-house programs
We provide blended learning solutions, in sales and service, for face to face and over the phone interactions.
Facilitrain is recognised for its personalised service and its ability to manage projects of all sizes. This includes national training programs and campaigns as well as one-on-one coaching.
As a boutique training company we are able to provide end to end solutions, from training needs analysis, instructional design, facilitation and coaching.
We are strongly focused on providing training and consulting solutions that are creative, dynamic and that motivate participants to implement skills and techniques covered in the programs.
We are proud that our business is based on referrals, recommendations and repeat business. We have happy clients.
Our facilitators are:
• encourage learning to build capability
• support participants through the change processes and
• they will challenge people to stretch themselves to achieve new and existing goals
Tell us a bit about who you are and the people you reach
Medium to large corporate companies.
Who we’ve worked with:
Facilitrain and the consultants we partner with have worked with an enormously diverse range of blue chip organisations in the following industries:
• Financial Services and Planning
• Professional Services
• Fast Moving Consumer Goods (FMCG)
• Consumer Healthcare
• Information Technology
• Human Resources
• Not for Profit
Some of the organisations we have worked with:
• Deloitte Australia
• National Australia Bank
• American Express (Hong Kong, Singapore, Australia)
• ICICI Bank (India)
• Toyota Financial Services
• AAS Superannuation.
• Coles Myer
• British American Tobacco
• Goodman Fielder
• General Pants
• Kimberly Clark
• Brickworks (Austral Bricks)
• Philips Lighting
• SalesForce Australia
• Variety, The Children’s Charity
We need a website that looks corporate but that has a funky edge.
We want all the usual pages:, Home, About Us (also our philosophy, our consultants), Our Services, Our Clients / Testimonials, Contact Us and we want to showcase our telephone scripts (which will link to another webpage eventually) - see attached
We have a logo (see attached) which is fairly simple. We don't want music or flashing screens but something that will make people want to read about us and then act.
Happy for you to play with the logo if you need to.
Very keen to have a white background (works well for training)