The Brain Chain (TBC) is an outsourced revolutionary tier1 customer service network. Our network of qualified Brain Chain Experts™ (customer service representatives - CSRs) allows our client’s customers ease and flexibility in receiving customer support. Prior to the Brain Chain, customer service largely meant long hold times on a telephone and costly full-time CSR staff. TBC cuts down the cost and resolution time dramatically while building a long-lasting relationship between product and consumer through a highly hands-on customer service experience.
The creative must convey the use of the social/electronic media as the key resource in providing customer support to a wide range of consumers. The treatments must speak to executives who will ultimately decide if TBC is a customer service product with which to partner.
Innovative. Effective. Efficient. Customizable. Scalable. Service Oriented.
Engaging. Positive. Somewhere between business appropriate and hip.
Tell us a bit about who you are and the people you reach
Initial audiences of the creative are investment funds and Fortune 1000 executives that are the target market for TBC service. Ongoing audiences include clients and potential customer service representatives.
Design a creative layout for TheBrainChain.com based on the existing logo asset at http://www.thebrainchain.com. The contest calls for homepage and one interior page design.
Two calls to action: 1. learn how TBC can help your business; 2. Become a TBC expert. Design comps must translate well into print applications and must be implementable with CSS.